ABOUT

Circle Urgent Care > ABOUT

Our Mission

“Circle Urgent Care will adhere to its unwavering principals of providing exemplary, efficient, and un-intimidating medical care comfortably and conveniently in a beautiful environment.”

What Is Urgent Care?

Urgent care is broadly defined as a health care service provided on a walk-in, no- appointment basis for acute illness or injury that is non life or limb threatening and beyond the scope of the family doctor. The majority of all encounters at urgent care centers are need based, non chronic and typically can be defined as “just don’t feel good” situations. Urgent care centers provide services in episodic care, occupational medicine, routine immunizations, school, sports, work, travel, and pre-op physicals, bumps and bruises, broken bones, sprains and strains, cuts and wounds, cold, flu and stomach ailments. Centers have higher levels of services and staff is trained for a higher level acuteness of patient then what is offered by a primary care or family physician. Facilities have modern technology and are appropriately equipped so that they have the ability to do testing and treatment on site such as x-ray, lab work, ultrasounds, fracture and laceration care, and other higher level treatments that at one time would only be treated in an emergency department. Additionally, Urgent Care centers are open extended hours on evenings and weekends.

The majority of all ER visits are non-life threatening, and likely could be handled at a more appropriate setting like an urgent care facility based on surveys done by the CDC and insurance providers. ER visits have been rising and the average ER visit wait times have increased over the past several years, rising to over 4 hours based on studies conducted by the Urgent Care Association of America. Additionally, the average wait time for a Primary Care Physician appointment is more than 20 days. 80% of urgent care visits average 60 minutes or less (UCAOA).

What We Do

• Circle Urgent Care has been designed to address the lack of access to convenient, efficient, high quality healthcare for people in Staten Island. Come in to see us for any health related issue that you need checked out, any issue you want some clarity on, or anything you would like an answer about today.

• We provide excellent care in a comfortable, un-intimidating environment at a reasonable cost.

• The quality of the professionals, the friendliness of staff, the cleanliness and comfort of our
waiting areas and clinical practice areas are all set up keeping in mind our intent on “wowing” our patients.

• Circle Urgent Care is raising the bar for affordable, accessible, same day care.

• There are few physicians who truly accept walk in patients and those that do are often trying to shoe-horn people in between appointments. Additionally, many physicians are not located in convenient locations or suitable buildings with adequate parking. Our locations provide easy access for people and their families during their busy day, their action packed evenings and on weekends.

• Employees of Circle Urgent Care are physicians and professionals who can provide a variety of care for non life threatening, acute health care needs. We are focused on creating a “Best of Breed” brand in Staten Island through exceptional quality service, attentive medical care, a clean and comfortable spa like environment, and a dependable, efficient care option for both insured and non insured patients

What We Treat

Bumps. Bruises. Coughs. Colds. Sprains, strains, cuts and pain, illness, wellness, work related health care, and just about anything else health related that you need some quick and convenient guidance on. You name it, we treat it. We have all of the key diagnostic testing on site which enables us to treat a full spectrum of non-life threatening illnesses and injuries, as well as basic healthcare services. Our experienced physicians see patients of all ages with all kinds of medical needs. Just drop in, there’s no appointment needed!

Our Promise

Exceptional and nothing less – We want you and your family to experience prompt, quality care from the moment you walk in, through your recovery. It is our comprehensive approach to patient care that focuses on YOU and your family.

Our goal is to provide exceptional care conveniently and comfortably so you can get back to your busy life.

When you visit Circle Urgent Care you’ll experience the highest level of care in every step of your visit. From the spa like setting to simple touches that most healthcare professionals forget – like keeping you informed throughout the process. Because Circle Urgent Care is all about you and your family , we take our patients feedback from their experience very seriously so that we can continually improve upon ourselves.

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